Your team is your greatest asset. This course will show you how to inspire staff, set realistic goals and create a positive workplace. Topics for this course include establishing goals and objectives, setting performance standards, developing job descriptions, addressing performance issues, delegation and performance appraisals.

Finding the right person for the job and building a strong team are difficult tasks. Let us help you build the skills you need to prevent bad hires and motivate staff to achieve at their highest levels. This no-nonsense program will give you real tools to use in the hiring process.

Learn the essential skills and nuances of hiring and managing staff while motivating them to higher levels of performance for your office. This seminar provides the fundamentals of human resources…hiring, managing, motivating, retaining and exiting employees…that creates a successful practice.

Newer staff, get up to speed in the optical…fast! Understand WHAT to do and WHY you’re doing it. Troubleshoot and solve problems on your own, and contribute more to quality patient care.

 

Like most practices, your frame inventory is doubtless your most expensive asset. Make sure you’re managing for at its highest potential.

We will review ICD and CPT code changes for 2019, along with other published changes for the new year. In addition, CS EYE leadership will review its most popular programs and their upcoming plans to further assist, protect and make a difference to vision practices.

October is a good time for your practices to begin reviewing your fee schedules and setting prices that are “defensible.” This webinar will also look at cash pay discounts and other areas that may cause trouble in an audit.

Purpose of a Leader – 2 ABO Credit Hours

In addition to juggling schedules and responsibilities, find out how to successfully managing different personalities and help staff reach their full potential.

 

Practice Growth Through Leadership – 1 ABO Credit Hour

Increase your ability to accurately assess employees and chart a development plan that is realistic and effective. Also, discover how to choose the best new employee and prevent bad hires.

Learn how to spot the early signs of staff problems and effectively address them. This class will also show you how to create a winning team by setting measurable standards and communicating effectively.

Screening programs can be beneficial for both patient care and practice finances. This webinar will review the compliance aspects of a screening program along with policies and procedures needed to support such a service.