No matter how much care goes into creating beautiful, custom-made glasses, your presentation of the eyewear will determine how good your patient feels about their purchase and your service. Learn techniques for providing a memorable patient experience that adds value and leaves patients wanting more!

The first day at a new job is one of the most stressful days in a person's life. Make sure new team members understand how vital they are to your practice from the very beginning. It is the only chance you have to get someone off to the best possible start.